Organizational change: the role of routines and their qualities

Abstract

This case study wants to capture the recurring features happening in the organization among different actors before and after the process of organizational change to understand which are the characteristics of organizational routines that contributes the most to a successful process of change. Is the process going to influence the performances of the organization? How are the ostensive, performative aspects and artifacts affected by such change? Is this limited to a singular routine or it will affect more? My desire is to shed a light on how the study and analysis of organizational routines by the top management can be useful when facing change, allowing an understanding of which aspects allow to keep results high when facing change or innovation.