Support 2.0 project at Bosch: how to successfully implement E2.0 concept

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dc.contributor.advisor Vaia, Giovanni it_IT
dc.contributor.author Cattarin, Riccardo <1988> it_IT
dc.date.accessioned 2014-10-09 it_IT
dc.date.accessioned 2014-12-13T10:16:30Z
dc.date.available 2014-12-13T10:16:30Z
dc.date.issued 2014-10-22 it_IT
dc.identifier.uri http://hdl.handle.net/10579/5316
dc.description.abstract 1. E 2.0: theoretical background 1.1. Web 2.0 1.2. Enterprise 2.0 1.3. Informal network and social media as its extension (possible use cases with benefits for companies) 1.3.1. Shared knowledge management 1.3.2. Drivers / roadblocks to contribution 1.3.3. Cultural change with E2.0: risks and constraints 2. Use case description: Support 2.0 2.1. UBK, G40/PJ-SPK 2.2. E2.0 @Bosch 2.2.1. Social Business Principles 2.2.2. Key Application Areas 2.2.3. Roles 2.2.4. Community Lifecycle 2.3. Support 2.0 initiative: CPAT @Support 3. Use case Analysis 3.1. Community Managers and Key Players survey 3.2. Concrete measures on 3.2.1. How to create engagement 3.2.2. How to train Community Managers 3.2.3. How to form and structure a working community 4. Conclusions it_IT
dc.language.iso en it_IT
dc.publisher Università Ca' Foscari Venezia it_IT
dc.rights © Riccardo Cattarin, 2014 it_IT
dc.title Support 2.0 project at Bosch: how to successfully implement E2.0 concept it_IT
dc.title.alternative it_IT
dc.type Master's Degree Thesis it_IT
dc.degree.name Economia e gestione delle aziende it_IT
dc.degree.level Laurea magistrale it_IT
dc.degree.grantor Dipartimento di Management it_IT
dc.description.academicyear 2013/2014, sessione autunnale it_IT
dc.rights.accessrights openAccess it_IT
dc.thesis.matricno 816253 it_IT
dc.subject.miur SECS-P/08 ECONOMIA E GESTIONE DELLE IMPRESE it_IT
dc.description.note it_IT
dc.degree.discipline it_IT
dc.contributor.co-advisor it_IT
dc.date.embargoend it_IT
dc.provenance.upload Riccardo Cattarin (816253@stud.unive.it), 2014-10-09 it_IT
dc.provenance.plagiarycheck Giovanni Vaia (g.vaia@unive.it), 2014-10-20 it_IT


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