Corporate Learning and Development: New Technologies and Practices for Business Leaders

Abstract

Job automation, new business models and higher competition are the main three aspects disrupting the job market and the way businesses act and prioritize towards employees. In today’s social-economic scenario empowerment, skills development, and forecasting play an important role in talent retention, employees’ performance, and innovation. This encourages, and is encouraged by, the increasing number of opportunities, new skills needed and jobs available on the market. The knowledge, skills, and abilities required to cope with these trends and to maintain a competitive advantage are growing and changing. For this reason, the thesis aims at identifying the technologies and priorities business leaders need to implement and invest in when it comes to L&D practices. The first part of the thesis focus on L&D methods currently characterizing businesses together with the trends and needs arising from the market, highlighting literature evidence on the importance of skills development. The thesis then analyzes the current market landscape of L&D platforms alongside the opportunities, benefits, the internal and external forces that obstacle the introduction of such technologies in a company. After the first two chapters dedicated to a literature review and market analysis on L&D practices and technologies, the thesis concludes identifying actions and tools business leaders need to focus on and to implement in order to achieve what has been appointed as one the main priority for organizations to thrive: reskilling and upskilling.