Expatriate managers working in international luxury hotels in China: analysis of challenges and opportunities, with a lexicographic collection

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dc.contributor.advisor Gatti, Franco it_IT
dc.contributor.author Bassani, Beatrice <1995> it_IT
dc.date.accessioned 2020-02-07 it_IT
dc.date.accessioned 2020-06-16T06:12:28Z
dc.date.issued 2020-03-20 it_IT
dc.identifier.uri http://hdl.handle.net/10579/16676
dc.description.abstract This paper analyses the current environment, the roles, the opportunities, the obstacles and the challenging situations that expatriate managers face living in China. Since 1978-80, China opened its doors to the external world and the hotel industry was one of the first business which started to look abroad and be opened to the outside reality. The first chapter of this paper presents a generic view of the Chinese hospitality industry, zooming-in on the first international tourism boom which initiated the diffusion of international hotels and their gradual expansion in the Chinese market. This content is important to introduce the topic of the second chapter - expatriate hotel managers in China. The first presence of expats working in Chinese hotels, the reasons why international companies seek foreign managers, the opportunities offered to them highlight the importance of training and motivation to support expats. The third chapter describes the several difficulties that expatriate managers have to deal with while working in this business. I will analyze the cultural shock that characterized expatriates’ experiences in China especially focusing on the concept of “guanxi” and how it creates such a conspicuous obstacle for expatriates. Afterwards, I will move to the concept of “mianzi” - a particularly important topic in the Chinese culture and business etiquette. Finally, I will investigate how employees’ turnover impacts expatriates’ experiences and what leads them to fail on their job. The second section of this paper is a lexicographic collection of terms. Each term is provided with a definition, the concept field it belongs to and the potential correlation between the term in the three different languages used. I conclude the paper with an Italian- English- Chinese (with characters and pinyin) glossary. it_IT
dc.language.iso en it_IT
dc.publisher Università Ca' Foscari Venezia it_IT
dc.rights © Beatrice Bassani, 2020 it_IT
dc.title Expatriate managers working in international luxury hotels in China: analysis of challenges and opportunities, with a lexicographic collection it_IT
dc.title.alternative Expatriate managers working in international luxury hotels in China: analysis of challenges and opportunities, with a lexicographic collection it_IT
dc.type Bachelor Thesis it_IT
dc.degree.name Lingue, economie e istituzioni dell'asia e dell'africa mediterranea it_IT
dc.degree.level Laurea magistrale it_IT
dc.degree.grantor Scuola in Studi Asiatici e Gestione Aziendale it_IT
dc.description.academicyear 2018/2019, sessione straordinaria it_IT
dc.rights.accessrights embargoedAccess it_IT
dc.thesis.matricno 851073 it_IT
dc.subject.miur SECS-P/08 ECONOMIA E GESTIONE DELLE IMPRESE it_IT
dc.description.note - it_IT
dc.degree.discipline it_IT
dc.contributor.co-advisor it_IT
dc.subject.language CINESE it_IT
dc.date.embargoend 2021-06-16T06:12:28Z
dc.provenance.upload Beatrice Bassani (851073@stud.unive.it), 2020-02-07 it_IT
dc.provenance.plagiarycheck Franco Gatti (fgatti@unive.it), 2020-03-02 it_IT


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