Abstract:
Design Thinking is a new interdisciplinary approach that combines different methods and tools from several disciplines to connects various fields of activity also linked to Industry world. This methodology is deeply changing the way to find solutions in order to be competitive in a variable market characterized by an ever-increasing rate of innovation in which it is located the new paradigm of the Industry 4.0. This study is addressed to understand how Design Thinking approach can fit the new dynamics of Industry 4.0. The analysis consists in the study of Design Thinking methodology applied to a real case of Italian firm inserted in the context of a project linked to Industry 4.0.
Thanks to the definition of a design challenge, firm has developed theme related to digital transformation and has applied concretely on a case the techniques acquired through the Design Thinking approach with the goal of presenting a measurable and presentable solution. Finally, it was discovered what and how this project led to real and measurable results within the organization by enabling new strategic skills to be acquired through innovative teaching and networking.
