MAW 4.0 challenge: a Business Ecosystem based on a capability platform.

Abstract

The dissertation will describe how Industry 4.0 is impacting temporary agencies’ strategies, with a specific focus on Maw. The new industrial revolution and its enabling technologies are fostering several significant changes of working models and, in a similar scenario, it is obvious how staffing industry’s players have the key role of driving the change. Maw has already embraced this challenge because its strategies follow three Industry 4.0 trends that can be found in other sectors too: Mass Customization for consumption, Servitization for production and Indirect Data Monetization for exchange. But the hypothesis sustained throughout the analysis is that the most valuable trend concerns distribution and is represented by a Broker and Technology Platform. Its use enables the implementation of a Business Ecosystem, that is a network of relationships between stakeholders where new value co-creation and its subsequent inner distribution are possible. My idea consists in basing on this model a strategic innovation proposal for Maw, through which the company could address the increasingly relevant problem of capability gap: nowadays, in fact, there is an incredibly demand of IT and Big Data management related profiles, as well as the necessity to develop cross competences in order to speed up collaborative processes between different realities. In addition, the identification of the best fit for new job positions requires a shift towards skill evaluation instead of merely looking at qualifications, given that interdisciplinarity and personal attitudes mostly determine the success in the transforming work environment. Therefore, the hypothetical Maw platform will be aimed to support members’ competence assessment, to share its results and to display the most appropriate training and professional growth paths for students and workers.